General conditions

These general purchase conditions governing the acquisition of the products offered through the website TAPADELWATER.COM.

Responsible for the website is:

MIO INTERIORS, S.L.U (MIO INTERIORS)

Passeig Maragall, 13

08026 Barcelona

Spain

Email: tapadelwater@tapadelwater.com

Phone inquiries: 93 390 05 05

To purchase through the web is necessary for the client to register as a portal user and accept the Terms and Conditions. This action means the express, full and unreserved acceptance of all the terms and conditions of purchase in the version published in TAPADELWATER.COM at the time of client access to the virtual store acceptance.

Your orders can be formalized in Spanish.

The official complaint will be available to customers through email tapadelwater@tapadelwater.com.

 

Privacy Policy

With this privacy notice, INTERIORS MIO aims to inform users to freely and voluntarily if they wish to provide personal data MIO INTERIORS (hereinafter "Personal Data") that may be required or that may be obtained from users on the purchase of products, application form or information on the website operated by MIO INTERIORS housed in the URL TAPADELWATER.COM or services that they can recruit through the portal.

The Personal Data collected will be automatically processed and incorporated into the relevant files by MIO INTERIORS and registered in the Spanish Data Protection Agency, with MIO INTERIORS owner and responsible for the file (hereafter the "File"). For this purpose, MIO INTERIORS provide users with adequate technical resources that, prior, can access this notice about the Data Protection Policy or MIO INTERIORS which proceed to automatic processing of their personal data.

MIO INTERIORS doesn't sell, transfer or transmit any information or personal data of their customers / users to third parties.

 

Nature of the virtual store

Our products are intended for use by the Client or persons on behalf of which the customer must be legally authorized to act.

The customer must declare to be of age and have sufficient legal capacity to be bound by these conditions of purchase or to accept expressly and without exception that access to the purchase and use of the web are responsible.

TAPADELWATER.COM reserves the right to modify at any time and without notice, the presentation and configuration of the website and to suspend access temporarily or permanently.

Information products are megapes.net data provided by our suppliers (manufacturers of marks). TAPADELWATER.COM not responsible for any errors or omissions that may appear on the page.

On our website you can buy products on the market, although not published on our Web site. Request an estimate by sending an e-mail to tapadelwater@tapadelwater.com and give you reply ASAP.

Placing an order implies prior knowledge and express acceptance of the general conditions of sale contained in this website, such as: Shipping and delivery, Payment, Warranty and Returns.

 

Register on the web

If the client first accesses the web and want to make a purchase, you must complete the registration form which can be accessed via the "Register" section. From that moment, and will be TAPADELWATER.COM client.

The access codes (telephone number and password) are personal and not transferable, and clients are obliged to look after him. In addition, the customer is solely responsible for the loss, theft or unauthorized use of your password and the consequences that may arise.

In any case, the client can access your data, modify and cancel through the "My Account" you will find in TAPADELWATER.COM.

 

Use of cookies

During a visit to the website TAPADELWATER.COM automatically stores some information on it. In this website a "session cookie" is used (a cookie is a small record that a website saves in the browser) exclusively for statistical and maintenance information purposes current orders. It is used to get information about website visits, but bears no personal information and can not be linked to a specific person.

 

Products and prices

TAPADELWATER.COM offers a varied assortment of products. From your computer, customers can purchase these products without having to travel.

Although we endeavor to ensure technical and factual accuracy of the content of the website, it can not be guaranteed and may occur some errors in the web. Our liabilities are excluded and / or limited as stated below.

Prices and characteristics of the products shown on the website TAPADELWATER.COM are valid except for typographical error, omission, change and while stocks last.

On error TAPADELWATER.COM will communicate the correct price and can accept the order with the valid price or cancel it at no cost.

TAPADELWATER.COM guarantees the price the day the order was placed, regardless of the day the delivery is made, so that the customer can use all the existing offerings in time for their orders, notwithstanding that, the time of delivery, such offers may not be valid.

The prices of the virtual store automatically include Value Added Tax (VAT) and postage when ordering.

TAPADELWATER.COM reserves the right to unilaterally modify, in any case and without notice, prices of products and cancel the sale suspend temporarily or permanently.

The validity of the offers shall be considered to be established in the same web of TAPADELWATER.COM.

The products are supplied with accessories and features determined by the manufacturer. Photographs may show accessories that are sold separately. Also TAPADELWATER.COM reports that the image of the products listed in the virtual store may vary from those products finally delivered.

The photos in adapatables covers only serve to recognize the model of the water, the covers fit perfectly adaptable in size and design hardware manufacturer but with suitable caps.

This website may contain links to websites operated by third parties. In any case TAPADELWATER.COM responsible for the content or operation of such websites.

 

Delivery

Due to constant changes in stock, the delivery of toilet seats can vary from 20-30 days.

Depending on the item , its colors or special measure manufacturing, delivery may take longer. In this case you will be notified by email an approximate delivery date.

Home delivery, is via a courier service provider. This guarantees sufficient guarantees that products arrive in the best conditions.

If there were any unforeseen delivery of the order and with the aim of resolving the same, we will contact you via the phone number you provided at the time of registering on the web.

TAPADELWATER.COM assumes no responsibility for the late delivery of orders when this delay is solely the fault of the buyer or the person who must respond civilly.

TAPADELWATER.COM is not responsible for delays in delivery by the carrier for reasons beyond the normal operation of transport services, such as strikes, accidents, truck overload, natural disasters etc.

In the event that, at the time of delivery the customer is absent, the transit agency will leave a delivery notification and will try to contact the customer to arrange a new shipment. In these cases TAPADELWATER.COM not guarantee delivery of the product purchased within specific time, so it is very important to complete all the form data when ordering. Well we advised to verify the e-mail, phone number, address and NIF

The customer is responsible for checking the content and condition of the product at the time of delivery.

In the case of errors verify the product received or visually find it damaged, it must state the circumstances in the delivery note and inform these TAPADELWATER.COM made within 24 hours by email tapadelwater @ tapadelwater.com or phone 93 390 05 05.

After the deadline we do not accept claims.

 

Shipping costs

Shipments within the peninsula are free of postage, except for geriatric products.

 

Returns

Pursuant to section deliveries returns will only be admitted in cases of defective materials from the factory.

No returns will be accepted the following products, as established by Law 47/2002, of 19 December, amending Law 7/1996 of 15 January, of the Retail Trade for the transposition into law Spanish Directive 97/7 / EC on distance contracts and adapting the law to various EU directives.

Products subject to fluctuations in the financial market that the seller can not control.

Prepared in accordance with the consumer's specifications or clearly personalized products specifically assembled as specified in a configuration design, or which by their nature can not be returned or are liable to deteriorate or expire rapidly.

·         Article 45. Exceptions to the right of withdrawal

Unless otherwise agreed, the provisions of the preceding article shall not apply to the following contracts:

  

·         Contracts for supply of goods whose price is subject fluctuations in the financial market that the seller can not control.

  

·         supply contracts of goods made to the consumer's specifications or clearly personalized or which, by their nature, can not be returned or are liable to deteriorate or expire rapidly.  

·         Contracts for the supply of audio or video recordings, computer software discs that were unsealed by the consumer, as well as computer files, provided electronically, that can be downloaded or reproduced with immediate effect for permanent use.  

·         Contracts for the supply of newspapers, periodicals and magazines.

 To make a return you must contact us to fill in the request for return.

After completing the request, it will be assigned a return number and will indicate the data for shipment.

·         All merchandise must be returned in its original packaging, undamaged and protected so as not received with seals or tape transport. Otherwise tapadelwater.com reserves the right to refuse the return.

·         Returns must be delivered at destination within 7 days from the date of acceptance of

·         Once the goods are received and checked that is in perfect condition, the refund will be processed if indicated.

·         transport costs incurred in the return shall be borne by the customer.

·          The payments by bank transfer for returns will have a maximum of 10 days for paperwork, but try not to take longer than 7 days.

 

Way to pay

The customer can pay when ordering online by credit card or bank transfer.

 

Credit card

The system accepts payment by credit card all VISA and MasterCard cards that have anti-fraud systems over the Internet (American Express is not accepted).

To ensure maximum safety in payments, TAPADELWATER.COM only accepts bank cards on which the issuer guarantees the reliability of shopping over the Internet. This implies that with many of these cards can only be paid once this option is enabled. If you encounter any problems when paying by credit card, we recommend you check with your bank the features of your card.

In any case TAPADELWATER.COM collected, handled or stored data from your credit card.

When making payment, it connects to a secure Web server of the bank BBVA, where he presents a form for data entry card. In case you have insurance for your card payment will go through an authentication process (popups and password prompt). The look and feel of these windows depend on the issuing bank. If for some reason TAPADELWATER.COM have to perform partial or full payment of the amount paid, the payment is made through the same means.

Bank transfer

Payment by payment in cash or bank transfer the full amount to the bank account that appears when you select this option at the checkout. We work with BANKINTER.

It is necessary to state the order number when making the transfer. The order number appears in the last step of the buying process and the confirmation will arrive by email.

If you have registered as a user on TAPADELWATER.COM you can also query the data of your purchases in "My Account" at any time.

Once the bank transfer is confirmed, we will process the order. The order is considered formalized to ensure that the transfer or payment has been made. This usually takes between 24 and 48 hours depending on the bank from which it is made. After checking this income, the order delivery process will start. Only from this point the entire process of supplying the goods ordered begins.

If you have not made the transfer within seven days, the order is canceled. If you transfer from outside Spain, please note that it takes longer to become effective. We advise you to send us the receipt by email to tapadelwater@tapadelwater.com.

The total amount of the bill will be the final amount as long as the customer has paid in advance when ordering.

 

Warranty

The guarantee of the products offered in TAPADELWATER.COM is one year from the date of invoice. The warranty covers only manufacturing defects, defects caused by neglect, beatings, use or misuse, increases or decreases in voltage, improper installation not performed by authorized service when appropriate, nor as damage by use are not included normal.

In those incidents that justify the use of collateral, the official service guarantees repair or replacement thereof if the abnormality requires. Any incident will be reported directly to the manufacturer will repair or replace the functional breakdown product according to the guarantee conditions of our brands. Inicdencia in many cases can be solved by telephone. That is why, for the management of the fault as fast for the customer, TAPADELWATER.COM advised to contact directly through e-mail or tel tapadelwater@tapadelwater.com. 93 390 05 05.

In any case TAPADELWATER.COM can manage claims about a product by sending an e-mail to the following address tapadelwater@tapadelwater.com, provided they do not conflict with the policy holder of a manufacturer. When providing us a product to be repaired, it will have to include with the product, a copy of the invoice, an explanatory document what the problem is identified, all accessories and packaging included.

In the case of receipt of products not complying with these terms of warranty, they will be returned by the buyer on delivery associated with the Shipping and fees. In some cases, the warranty does not cover transport costs to repair facilities for service.

Manufacturers can provide additional guarantees, the extent and duration differ between products and brands. Such guarantees always borne by the manufacturer.

 

Applicable legislation

The General Conditions of Use and other legal conditions of the website are governed in each and every one of its clauses by Spanish law.


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